TABLE OF CONTENTS
Quick Guide
Add a pre-approved banner
In Digital Workspace, click Settings → Settings tab (top header).
Select the Theme Options tab.
Here you can choose from pre-approved banners or upload a custom banner.
Available options depend on your environment and theme.
Select a pre-approved banner by selecting an image from the Banner carousel.
Some banners are theme-specific.
Video banners (if available) display only on the Home page (must also select an image banner).
Add a short Alternative Text description for accessibility/SEO (e.g., sunset over mountains).
Scroll down and click Save Changes to submit your banner for approval.
The banner will display on your draft site in My Website.
Add a custom banner
⚠️ Check with Marketing before uploading to ensure the image is sized correctly.
In Digital Workspace, click Settings → Settings tab (top header).
Select the Theme Options tab.
In the Custom Banner section, click Choose File and upload your image.
Note: A custom banner overrides any pre-approved banner.
Add Alternative Text (e.g., sunset over mountains).
Scroll down and click Save Changes to submit your banner for approval.
The banner will display on your draft site in My Website.
Remove a custom banner
Click Reset in the Custom Banner section.
The preview will return to default.
Click Save Changes.
The custom banner will no longer display on your site.
Troubleshooting
If your new banner doesn’t display:
Check for a custom banner applied at the page level or in Theme Options.
Reset/remove the custom banner and re-check.
Full Guide
1. From your Digital Workspace click on Settings. This will bring you to the Your Pages page.
2. Click on the Settings tab in the top header, beside Your Pages and Themes.
3. From this page, click the tab that says Theme Options.
On the Theme Options page, you will find a number of approved Banners that you can select for your website, as well as other theme options you may apply to your website.
The pre-approved banners that are available to you will depend on your environment and the theme you have applied.
You may select the banner that you would like to appear from the pre-approved banner selections OR upload a custom banner.
Add a Pre-Approved Banner
1. Select the banner that you would like to appear from the pre-approved banner selections.
Depending on your environment, some pre-approved banner images are only available with specific themes. If you have recently changed your theme and your banner disappears, that banner image option is unavailable for that theme.
Note: If your environment allows for video banners, please note that a video banner will ONLY display on the Home page. If you'd like to use a video banner, you must select both a video banner AND an image banner.
2. Write a brief description of what the image is showing in the Banner Alternative Text field for individuals using screen readers (eg. a scenic landscape of a sunset at the sea). This will help improve your website’s SEO and makes your website more accessible.
3. Scroll all the way to the bottom of the page and click the blue Save Changes button on the right-hand side.
4. Your new banner should now appear on your draft website in the My Website section.
Add a Custom Banner
⚠️ IMPORTANT:
Please make sure you consult with your Marketing team before uploading a custom banner to ensure it is correctly sized.
Note: You may have both a pre-loaded banner selected and a custom banner uploaded. If you have a custom banner uploaded, it will always override the pre-loaded banner.
1. Locate the Custom banner section and select Choose File.
2. Find and select the image you'd like to upload in your computer's File Brower. Ensure it has been sized to the required specifications.
3. Write a brief description of what the image is showing in the Banner Alternative Text field for individuals using screen readers (eg. a scenic landscape of a sunset at the sea). This will help improve your website’s SEO and makes your website more accessible.
4. Scroll all the way to the bottom of the page and click the blue Save Changes button on the right-hand side.
5. Your new banner should now appear on your draft website in the My Website section.
Remove a Custom Banner
1. To remove your custom banner and reset it back to default, select the Reset button to the right of the custom banner section.
2. Your custom banner will now be removed and should display the default preview.
3. Scroll all the way to the bottom of the page and click the blue Save Changes button on the right-hand side.
4. Your custom banner should no longer display in the My Website section.
Troubleshooting: Why isn't my new banner displaying?
Certain banner selections will always override others.
If you have selected a new banner and it is not displaying on your website, or your old banner is still displaying, be sure to check whether you have a custom banner selected on a specific Page in Your Pages or in Theme Options. Reset the custom banner to remove it then check to see if the issue has been resolved.
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